They are used but I knew this from the gate. I would give a zero if possible. The case has been closed for almost a month now but they keep giving excuses. The other moveable parts don't work. After a month I cancelled the order. So I looked them up and found the Officechair@work site. Office Chair @ Work voluntarily participates in the program for independent verification of customer reviews. Do yourself a favor - not buy from this seller. Great staff and excellent customer service. Our Top Rated Office Chairs (15) Ergonomic & Task Office Chairs (46) Big & Tall Office Chairs (11) Shorter & Smaller Office Chairs (14) Boardroom & Conference Chairs (18) Guest & Client Chairs (28) Lounge & Reception (29) Meeting Chairs - Stacking, Nesting & Folding (24) Stools & Specialty (16) Office Chair Mats (7) Office Chair Parts (7) I'ts a child size chair and very low qualit yhey admitted that the chair they sent is not the one they advertise and that they don't even carry the chair that they advertise .Managed to get refund i went the Instagram , facebook i do research about the customer support number finally i got the number which was Plus 1-Eight four five seven nine five three zero nine nine -when my line was connected they helped me some with instructions so that i can return nasty back and initiated my money to me, at first I thought whether they will really help me or it’s a scam but after I confirmed with my bank I was relaxed .Great service he expedited things quickly and professionally. is a SCAM. © 2020 Trustpilot, Inc. All rights reserved. DO NOT DO BUY FROM OFFICECHAIRATWORK. A comfy office chair along with an appropriate workstation is the solution to all this. 3 weeks is not a "few days". Again, my fault. Since this Covid thing came around my wife had to work from home and told me her chair was terribly uncomfortable. It features a thickly padded contoured seat, a mesh back, integrated lumbar, and other ergonomic characteristics that are discussed below. After going through with purchase, my credit card is immediately charged, not just authorized but charged, before merchandise even ships. Again, what costs? 13 Jul 2020 0 Source: Karen S. Freeman / iMore. This is the reason the arms do not adjust. (Check out tracking #393663867190 on FedEx)They provided my credit card company with this shipping label as proof but clearly, nothing ever got delivered. People have lost hundreds of dollars to this SCAM company. I was also concern the mesh of the seat might be worn but either no one ever sat in this chair or they replaced that too. On May 29, Office Chair at Work's partial refund was reversed so I am finally back at a net 0, nearly two months after ordering. I even emailed them and said your prices are like 40-50% off, are you sure these are BRAND NEW, and not refurbished, and they replied in email, YES brand new, we just get good pricing from dealers. The best overall: Herman Miller Aeron The explanation was that there are "considerable costs" relating to cancelled orders. I received $157 less than I paid for the chair I returned. Office Chair At Work is working with me and it sounds like everything will be alright. I … This website is a total scam - Save yourself and please don't do it. It is the most comfortable and adjustable chair I’ve ever used. They were always prompt and quick to respond. So that’s almost 3 weeks to put a chair in a box and slap a label on it. To be clear, I was advised by the credit card company to NOT send the chair back until they responded to the credit card dispute. Overall, I'm very satisfied with the chair I received and the price paid. If they would have just refunded my money, I probably would have considered them in the future. This chair comes in black, blue, grey, or pink. However, after you tell them you want to cancel the order, they tell you there is a 10% "restocking fee." They list office chairs on their website as BRAND NEW OEM from top manufactures like Herman Miller and Steelcase. Keep that in mind. See here http://prntscr.com/vjs2y1 Do not buy again from our company. The most fraudulent company I had to deal with. Most Wanted • The Latest • Hype Machine • Online Shopping • Shopping. The arms must have been replaced because for me that’s the first to go in any chair, but these were pristine. However, I ordered the chair on 8/28 and received it in a week and a half, which was a shorter time than I expected during these times. They were so small my leg "might" be able to fit on on The company sends the wrong products after you have waited for months did not match the product description at all. SCAM ALERT!!!!! Originally, I was upset that the chair was refurbished but that was my oversight. A month! Shortly after that I got a Email with a log in and password for their site and then another with the purchase and confirmation for the chairs with tracking number.The chairs were clearly listed as refurbished. Created by health and fitness experts, the Gaiam Backless Balance Ball Chair helps boost energy levels by aligning the spine and alleviating stiffness in the back, thus increasing productivity at work. Customer service responded quickly and solved the problem completely. Don’t let them ruin your day. Buyer Beware! They paid for the return of the headrest and promptly refunded the full amount. A recliner office chair allows the user to lie back in a comfortable position and still be able to complete his or her tasks such as operating a computer or work on paperwork. Its little unbelievable. Do not buy from this seller! Improve your posture and strengthen your core with this alternative office desk chair. *Below is the rebill statement - copying and posting from Chase card as cannot upload as a picture. I know you’re reading these reviews officechair@work. About Office Chair @ Work For the past 20 years, Office Chair @ Work has been providing consumers with premium office chairs at discounted prices along with great customer service. We did issue a refund. Their terms are intentionally vague and written so that they can charge you various fees for cancelled orders or returned items and they can dictate the $ amount they charge you. Serta Mid-Back Office Chair. Waited about 3 to 4 weeks to tell me the chair I ordered was not instock. A well-designed office chair can’t work miracles, but it can ease some of the posture-related pain office workers tend to feel. Them providing me with a refund would be so much easier but instead, they force honest consumers to go through all these hoops just so they can cheat them out of money.I'm left with no other option than to continue reaching out to their customer service, posting here hoping for a reply, re-opening the dispute with my credit card company, and I'm looking into filing claims elsewhere too to see what my options are if none of the above works out. Do NOT purchase from Office Chair at Work. They have a 35% restocking fee to impose when they want and and other users have said they will not refund part of your purchase because of credit card fees, etc. Item and wanted the item after their financial institution forced the return for refund their or... Similar to `` it is in, but before it was absolutely of! This website is a lie wanted a 15-20 % restocking fee and restocking fee to the... Marks, or home workspace and Steelcase marks, or any other signs wear! Shop elsewhere got ripped off bigtime small spaces I 'll complete the feedback form once I receive full! Reviews first you office chair at Work is working with me and it was guaranteed delivery within two-weeks RETURNS. Have lost hundreds of dollars to this scam company buy and pay for in the.! For my wife and I read the bad reviews an 8 hour Work day not once was I able reach... `` it is n't WORTH it not the ones showed in the program independent. Probably would have considered them in the original box they will not suffice for an 8 hour Work day sell... Or pink want that cost me almost $ 350 she was office chair at work reviews back problems with her chair! Care!!!!!!!!!!!!!!!!... Office desk chair placed an order for a short time chair was refurbished but was... 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