THERE IS A £50 return fee. Saved a huge amount against other suppliers prices. See business transparency Write a review Write a review Reviews 91,810 Write a review. My husband seems pleased with the quality and price. Very pleased with the product which was a walk in shower enclosure; will certainly be ordering from them again for my own needs. Their customer service is appalling. Daniel, who was the chat representative, was very helpful and … How do I review your products? While most of my items were ok, I … Taps,shower and towel rail were superb quality,delivery service excellent . What product guarantee do you offer? The worst customer service I have ever experienced! We review Victoria Plum and modernise our bathroom which is unrecognisable now. Excellent pictures. Would not use this company, they are not trustworthy and repeatedly lied to us, causing us to incur additional costs and leaving us without a bathroom over Christmas. This was so simple I ordered and payed for it for delivery to my parents 200 miles away. Do you agree with VictoriaPlum.com’s star rating? Overall, a faultless service! Recent recommendations regarding this business are as follows: "Use the chat , but message as soon … I am delighted to be recommending you all the time. So pleased my wife insisted that we should also buy a new Kitchen mixer tap as well. Impressive. After installation .. Use a screwdriver to open the air vent, open the valve and let the water rush into the towel warmer. | Read 88,841-88,860 Reviews out of 96,380 CAUTION FOR VERTICAL INSTALLATION: THE POWER SUPPLY MUST BE INSTALLED AB OVE THE E-VALVE. I am yet to receive the items so cannot review these as … Excellent service. Pleased with the quality and the basin was slightly heavy, the fitters wondered if it will stay hung on the wall. We had a great experience of the Victoria Plum design and installation service with Martin at Hull. Prepare installation location for the AC/DC power supply. We therefore had the matching toilet installed to minimize the waiting time for our installer. You can buy a complete bathroom suite package (sink, toilet and bath/shower) or choose to mix and match … Check out what 99,006 people have written so far, and share your own experience. Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with … Would not use again. Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with paint blobs and hard water stains. installation should be completed by a suitably qualified person please dispose of in a responsible manner Contents list Ref Description … Only the latest review will count in the company's TrustScore. Especially like how easy it is to find dimensions. He guided us through the process and made it easy and enjoyable, as well as making suggestions we … In the lead-up to this new date we contacted them three times to confirm they would deliver on it. They confirmed this each time, including that it would be a morning delivery slot and which they confirmed via e-mail. All purchased in Summer half price sale. Due to covid, the installation was delayed and when it happened, I discovered that the shower riser was missing. After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' Get yourself to your local plumbers merchant with … Do you agree with VictoriaPlum.com’s star rating? Arrive after text the night before with timed 3 hour slot. Took two weeks for a toilet to arrive, guess what, it … Victoria Plumb Overview. Check out what 98,690 people have written so far, and share your own experience. So you take a chance, if it all goes ok then you get what you pay … Not in lockdown times. A variety of time slots. Towel Rail Installation review instructions before installation . Recommended extras ti complete the job. I used Victoria Plumb to supply all my bathroom equipment. | Read 11,101-11,120 Reviews out of 82,468 We were emailed again with a date - which was inconvenient. You … Our small and outdated bathroom was in much need of renovation. Delivery men helpful and polite. Pity the customer service staff do not offer the same high standard. Easy to use web site. Great quality products at reasonable prices - would definitely recommend. Great!! See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review… anyone can look slick on the web and so i was interested to see what the product and service would be like; and im very hard to pleaseVP delievered, not the cheapest, but i would recommend and se again.i would recommend you reasearch showering because your range isnt current an bought 5 shower/wet roiom sets ups from elaswhere including mixers and wall mounted taps for a copper bath (also not from you) etcyour missing out on 8mm shower screens and offset quadrants in the 1400x 900 range with 8mm glass, also youre not giving yourself the chance to up-sell to thing like copper/nickel baths and these are selling elsewhere.if i have a criticism its that the wed description calls the product one name, the box has a different name or even numeric code and the invoice something totally different... that really hacked me off.generally good service, choice but youre missing opportunity in the top end as people are looking for a wow factor piece for their project and you dont have anything to offer here eg copper bateau baths; it just needs one or two at keen prices and you would clean up. See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review. I used Victoria Plumb to supply all my bathroom equipment. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. Just got to wait until he installs them now.... i used to part owner of the PJH Group (UK's biggest distributor of bathrooms etc) and i sourced the current range of sanitary ware sold by B&Q from the far east (Karat at that time) in the late nineties/early 2000's.ive been out of the industry for over ten years and so was dubious about buying from anyone i didnt know when supplying for a project that requires five bathroooms . Disgusting service. Install App Help Log out ... www.victoria plum.com. It was the first and last time I will use them. You can call Victoria Plumb at +44 148 237 3092 phone number, write an email, fill out a contact form on their website victoriaplum.com, or write a letter to Victoria Plum… I have just refurbished 2 shower/toilet rooms and bought all my sanitary ware and showers from VP. However whilst fruit trees that are prone to disease are often best avoided, paradoxically, Victoria is a very easy … Service and Website. I have ordered various items for my new bathroom suite. Do you sell spares? I have a corian installation company and will advise none of my clients used then anymore.. After the review i recieved a call from Voctoria plum who addressed my issues and agreed that the website was … Will use again. Terrible customer service. This review is about Victoria Plum customer service. Overall, good service, we are pleased. Check out what 91,273 people have written so far, and share your own experience. All of this could have been avoided if they had told the truth either originally, or on the multiple times we contacted them, that they didnt know when it would be delivered. www.victoria plum.com. Victoria Plumb Overview. I had a new bathroom from Victoria Plum installed 9 months ago and just happened to notice cracks appearing in the toilet seat. Do you agree with VictoriaPlum.com’s star rating? installation. It was the first and last time I will use them. They quibble. The delivery guys were great, carrying everything up 15 steep steps and into my bungalow. How can I place an order? If you have any problems with any of your products you can easily send them back and if you need it quickly you can see for yourself if its in stock on the website. Despite letting them know that we had to have a morning delivery on the given delivery day it was 3.30pm when it arrived .... which totally ruined our plans. Order arrived with important items missing. Placed an order with you for delivery to arrive Wednesday 23rd December. Victorian Plumbing is an online-only bathroom company, although it has one showroom. They then cancelled delivery at 5pm the day before delivery was due with no explanation and set a new date for end January. Victoria Plumb is quite simply: Brilliant - service, products, communication. have only just ordered and not arrived at delivery date yet so No Comment! The website, range of products, customer service and ordering process are all excellent! After being fitted the unit looks great and is excellent value.Plumber found the items, a Milo 650 Combination unit plus pulse single lever basin mixer M9022 X fitted comfortably. Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. Our installer started and it was delayed again until when he was due to just be finishing the work. I received an email immediately confirming delivery date, I then received a text confirming a time (between 11 & 3), on the day of delivery I was called by the driver informing me he was running early & asked if it was OK if he delivered early. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. Includes accurate dimensions. See all articles Returns … The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Helpful Customer Service staff, able to answer my queries. 3. Not helpful. Check all connections for leaks. | Read 89,501-89,520 Reviews out of 98,690 See business transparency Write a review Write a review Reviews 91,810 Write a review. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. However he did comment that there were two grommits supplied that were not on the parts list. Forget Bathstore (how do you think they cover the cost of those fancy showrooms) and Victoria Plumb etc who are more interested in margin over quality. I did think i could fit it but the beams below the floor prevented me from fitting it. There's nothing Victorian about Vic Plumb! Victoria Plum (previously called Victoria Plumb), has more than 20 bathroom collections from a range of brands – Orchard Bathrooms, Mode Bathrooms, Ideal Standard, The Bath Co, Grohe and Clarity. This was delayed again by a month. It was absolutely impossible to speak to a human at Victoria Plum … Write a review. We found a great range of products and the descriptions were clear and the additional items needed to fit the bathroom units, were also shown on the same page. ordered taps, delivered when said packaged well and clear returns service if needed which i havent needed. © 2020 Trustpilot, Inc. All rights reserved. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews ... 90,371 • Excellent . Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. Victoria Plumb Reviews 1.36 Rating 289 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Metrics Visit Website Phone: 0844 804 48 48 Location: ... Placed order on November 24th promised delivery date December 2nd booked installation … Write a review. I did think i could fit it but the beams below the floor prevented me from fitting it. All arrived well boxed and on time. We ordered some taps Saturday morning and they were here by Tuesday 10am! Install App For companies ... Visit this website www.victoria plum.com. Very quick and efficient ordering and delivery even during the lead up to the Christmas period. Highly recommend. No big deal, I thought, till I tried to report it and get it all sorted. Very easy website and really pleased with our items. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture … Bought a new bathroom from Victoria Plumb. many thanks. Not good - but furniture is great. Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. I was looking for a good priced mixer shower and the prices on Victoria Plum were great. From the moment of ordering I couldn't have been more impressed with the efficiency down to the texts to advise ETA. Id never ever buy from them again. 2. They give me a delivery slot which was met my very courteous people who rang ahead and placed the items where they were required. Contacted their customer services and they offered a replacement there … | Read 91,761-91,780 Reviews out of 99,006 Install App For companies ... Visit this website www.victoria plum.com. Their customer service is appalling. www.victoria plum.com. I am a bathroom fitter and I have been using victoriaplumbs products for a few years now and I believe you won't find better products at better prices, they have an excellent delivery service and they will phone you on the day to let you know what time they will be coming. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. How can I pay? NOTE LEAVE EXTRA 15 CM SPACE ON EACH SIDE FOR FUTURE CABLE CONNECTIONS. Contact Victoria Plumb customer service. https://www.hpmmag.com/news/victoria-plum-launches-installation-service awful to deal withordered a shower door in october with a 2 month lead timejust before delivery i found they had the wrong addressi tried to change it but they screwed that upwas re-booked and not deliveredi am a trade customer and had work relying on this, and it has now cost me moneyrepeated online chats with customer service and phone calls and i seem to be no closer to receiving the goodsstrongly advise not to use if you require any reliability. | Read 46,161-46,180 Reviews out of 91,273 They gave a new delivery date of a month later. Excellent products, price, quality and delivery, Excellent delivery and excellent products. Victoria plum website is a joy to explore and use. Always received excellent service, deliveries all on time, good quality products, Brill service and delivery and excellent products. Install App Help Log out ... www.victoria plum.com. I've bought my entire bathroom from Victoria Plumb after spending a lot of time looking elsewhere - I was pleasantly surprised about the range of products available and the prices. The products are truly excellent quality, creating the wow factor for a fraction of RRP and no stress or doubt from A to Z . Do you agree with VictoriaPlum.com’s star rating? Id never ever buy from them again. If you have to query something then best of luck. Excellent! After finally getting through the guy hung up on me as i queried having to pay to return an item for … On calling to try and confirm a time of delivery or rearrange was told we would have to pay to arrange a new date. Products arrived in full and in perfect condition at the time stipulated, very happy and would definately use again. © 2020 Trustpilot, Inc. All rights reserved. So you take a chance, if it all goes ok then you get what you pay for. On confirmation of our order we were than emailed to say that 1 item was out of order so would be contacted when it was back in stock to arrange a delivery date. | Read 13,521-13,540 Reviews out of 93,911 All in … VictoriaPlum.com has 5 stars! Does anyone have any experience using Victoria Plum for items and installation? Happy to recommend them and will use them whenever I need such services. I am yet to receive the items so cannot review … We will now have no bathroom this Christmas, and will either need to have a mismatched bathroom when completed, or pay more to uninstall the toilet and buy a new set. Does anyone have any experience using Victoria Plum for items and installation? Also difficult to fit up toilet seat with the washers, very very tight.However, very pleased and would certainly recommend to others. See all articles Purchases Do you offer finance? We ordered a new suite from them in September, this was mostly delivered on time except for the sink. Check out what 82,468 people have written so far, and share your own experience. So far so good. Prepare the installation location for the e-Valve. Ordering bathroom material was so easy. We would like to show you a description here but the site won’t allow us. 1. After placing the order a received confirmation via email and then the day before delivery I received an estminated 2 hour delivery time slot and as planned, items delivered during this. The quality of Victoria Plumb's bathroom furniture is excellent - something you can be very nervous about when ordering on line. Victoria plum website is, easy to use. We ordered a shower enclosure and back to wall toilet with basin. Do you agree with VictoriaPlum.com’s star rating? Excellent service, good prices and decent quality goods. Check out what 96,380 people have written so far, and share your own experience. Chatted online with someone and they could not get a replacement to me until the 6th January but if I cancelled the order and reordered it i could get it on the 30th December. Once water overflows from the air vent, there is no air … Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. Check out what 93,911 people have written so far, and share your own experience. Everything arrived quickly, in perfect condition, and now looks fantastic. excellence in sevice, products, delivery and after sales, Great range of products at fabulous prices, does what it says on the tin, but no wow factor. Excellent service. Took moments to do. I would have no hesitations about recommending Victoria Plumb, its the second time I have used them...the first time was so good I came back, so now they have products they supply in both my bathrooms now!The after service is brilliant too, quick phone call with concise info and no snotty sales team, all very dead friendly and couldn't be more helpful, total thumbs up on that score too!Truly, a brilliant company to deal with! … Still to be unpacked by the plumber but so far impressed by the service. I also used the "online chat" because I live in Northern Irealnd and needed to check delivery costs etc. Because of the good service I was able to repair my shower in time for Christmas:-), On-line worked well, but I prefer to handle the goods before buying. Prepare installation location for controllers. Confirm they would deliver on it, and share your own experience water overflows from the air vent, is. 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